Remote Customer service Jobs • Tech

Are you ready to redefine your career and enjoy the freedom of working from anywhere? We’re on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.

Act as the first point of contact for customers via phone, video, chat, and email, using Gorgias as your main platform. Troubleshoot and resolve technical issues, keeping calm and confident even when things get tricky. Use a friendly, helpful tone to make customers feel comfortable and supported.

Responsible for retaining and growing existing customers as a trusted partner by building strong, value-based relationships. In this role, the individual will deliver product value, drive adoption, and serve as the primary point of contact for assigned high-value customers. As a trusted advisor, they will collaborate closely with internal teams to address customer challenges and ensure ongoing customer success.