As a Customer Support agent, you’ll work alongside a 30+ group of agents as we expand our services across the UK, providing fast, reliable, and friendly support to customers. This role involves answering tickets across email and live chat, supporting stores across the UK, and helping build our processes as we scale, embodying Gopuff’s tone of voice, and helping resolve issues in real time. Please note this role is a 0 hour contract.
Job listings
Seeking a Customer Success Associate with 2–5 years of experience in a call center environment, fluency in Portuguese and English is required, and trilingual candidates (Portuguese, Spanish, and English) are encouraged to apply, requiring availability during standard business hours, Monday through Friday, from 12 PM to 9 PM Eastern Standard Time (EST).
Individuals hungry for success are sought for a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. The opportunity is unique where mentorship takes center stage, fostering collaboration instead of competition. Location freedom and a flexible schedule allows for a better work-life balance.