Support our community and enterprise customers, do cross-team work, self improvement, and work on projects and initiatives, with a focus on delivering solutions that prioritize customer satisfaction and success.

As a Technical Customer Support you will be the interface between the support and developer teams, helping customers use lempire products, investigating and triaging bugs, training the level 1 support team, and reporting customer feedback to the developer team. You'll also suggest ideas for improving user support and proactively share best practices.