Enter patient referrals accurately and efficiently into the electronic referral portal in accordance with established workflows and timelines.
Review referral documentation for completeness and follow up with clinical staff to obtain missing information as needed.
Contact patients by phone or secure messaging to communicate referral status, appointment scheduling information, or follow-up instructions.
Ladder Health reimagines early childhood developmental care by delivering proactive, holistic, and family-centered support for children with or at risk of developmental delays. Built in collaboration with Boston Children’s Hospital, their virtual-first care model brings together expert clinicians, thoughtful technology, and a powerful belief: that every child deserves the chance to thrive.
Perform outbound calls to obtain appropriate information and document accurately.
Answer in-bound calls and assist customers with pharmacy related services.
Contact insurance companies for benefit investigation and coverage eligibility.
IQVIA is a global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. They create connections that accelerate the development and commercialization of innovative medical treatments to improve healthcare and patient outcomes.
Independently lead day-to-day operations of assigned patient access and affordability programs.
Ensure that all program operations are running smoothly and in accordance with program business rules and all safety, legal and regulatory requirements.
Lead execution of affordability strategies in alignment with brand strategic imperatives and financial goals
Azurity Pharmaceuticals focuses on innovative products for underserved patients. They are a privately held, specialty pharmaceutical company that delivers accessible, high-quality medications, and has a broad commercial product portfolio and robust late-stage pipeline.
Respond to inquiries, providing expert guidance and support via in-app chat and phone.
Use AI-powered tools to efficiently research plan details and synthesize information for users.
Conduct comprehensive comparisons of Medicare Advantage plans, ensuring users understand their options.
Propel builds technology that strengthens the social safety net in America. Over 5.5 million Americans trust Propel today and they've grown revenue 35% YoY, reinventing entire benefit categories, including Medicare, around the real needs of low-income Americans.