$20,681–$20,681
USD/year
4w PTO
Operating as a desk-based technician, you will provide world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs. You will also provide remote support to clients and assist in the monitoring and maintenance of their computer systems and networks. Your responsibilities include working on escalations, maintaining information recording, and proactively managing your queue.