$103,680–$144,000
USD/year
As a WFM Systems Administrator, you’ll configure, optimize, and scale Workforce Management (WFM) systems to deliver a seamless agent and member experience across Chime’s outsourced contact centers. You’ll collaborate closely with cross-functional teams to drive performance, forecasting accuracy, and systemic scalability. This role focuses on continual improvement, automation, and technical evolution within Chime’s Operations Member Experience (OMX) team.