$33,020–$39,818
USD/year
The Fraud Investigator role within our Protect pillar provides vital after-care to Monzo customers who have fallen victim to value fraud. You will be gathering evidence from customers’ claim submissions, making decisions on cases and upholding or declining fraud claims up to a case value of £5,000. You will also provide advice and support to victims of fraud on how they can protect themselves in the future.