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New Member Experience Manager

Soda Health πŸ§ͺπŸ₯€βš•️
$128,550–$139,275
USD/year
US Unlimited PTO

This role involves developing and delivering standard and personalized materials and experiences across physical, digital, and telephony channels, using human-centered language, design, and heuristics. The role works closely and collaboratively with product, engineering, customer care, account management, and our implementation team. The Member Experience Manager manages complexity and is driven by making people’s lives and health outcomes better.