Remote Pharmaceuticals Jobs • Excel

Provides integrated off-site support to patients, pharmacists and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services.

The Patient Engagement Specialist provides service for inbound pharmacy phone calls and places outbound patient refill calls, assisting the patient through the entire refill process. This role involves responding to patient requests, assisting with prescription drug plan coverage, and resolving adjudication error messages. They serve as a point of contact between patients, pharmacy, liaisons, clinical providers, and internal functional areas.