$86,663–$104,593
USD/year
The Change & Continuous Improvement team bridges Product and Operations, ensuring agility, efficiency, and continuous evolution. You'll shape change across Customer Operations, create magical customer journeys, remove process friction, and empower teams to deliver better and faster. This role involves leading a high-impact team, defining change management strategy, partnering with stakeholders, and championing a culture of curiosity and iteration in line with Monzo’s values.