The Inside Sales Executive will play a pivotal role in generating pipeline opportunities, qualifying leads, and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing, solution teams, and delivery leadership, this role requires a deep understanding of digital customer experience (CX), AI-driven solutions, data analytics, and omnichannel engagement strategies.

As a member of our Solution Sales team you will have a major impact on our future success. Customer Workflows is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit, executive team, and sales. ServiceNow is seeking a Senior Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers. Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis.

The Account Executive is responsible for seeking identifying new sales opportunities, and building market share in their regions. This position is required to increase revenue streams within Enterprise and Commercial contact centers. Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.

A NICE Public Safety Account Executive's primary objective is to successfully position NICE and its solution portfolio to customers, prospects and partners within the Public Safety sector throughout the Mid-Atlantic. This person will work with various functions within the company such as Solutions engineering, Business Development, Project Management, Marketing, Professional Services and Customer Support.