The Zendesk Coordinator serves as the operational backbone for Twin Health’s Clinical Delivery Management (CDM) ticketing system. This role ensures that internal and external communications are accurately categorized, prioritized, and routed to the right teams. You’ll support early-stage responsibilities in CDM operations, including data entry, trend analysis, and system optimization across platforms such as Zendesk, Salesforce, and ClinicApp.
Twin Health empowers people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care.
Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.
This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.
Own the vision, strategy, and roadmap for Fetch’s ML-driven ads ranking and personalization systems across all surfaces. Define the optimization framework balancing Fetch’s goals, advertiser objectives, and consumer experience ensuring ranking improves overall marketplace health. Partner with cross-functional PMs to translate advertiser outcomes (e.g., reach, ROAS, purchases) into ranking objectives and optimization strategies.
Fetch empowers consumers to live rewarded throughout their day through their rewards app, by allowing users to earn rewards for buying brands they love.