The Manager, Technical Writing leads the creation, maintenance, and delivery of user-friendly documentation and learning materials, mentoring a team of technical writers. They ensure documentation is clear, accurate, and supports users, collaborating with Product Marketing, Product Management, Engineering, and Customer Success. This role shapes the technical documentation program and contributes to the success of the company's offerings.

Seeking an Information Architect to audit and restructure content for a large agency website, the specialist will assist the agency to understand and redefine how web-based information is categorized, structured, and presented to millions of annual visitors.