Define content strategy for multiple applications, specifying the information architecture, textual content, and multimedia assets required to help customers quickly and easily achieve their goals. Drive the execution of the content strategy for multiple applications by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts. Use your strong understanding of the ServiceNow product ecosystem to influence product strategy and create content experiences that accelerate customer success.

As a creative powerhouse, you'll thrive on crafting bold concepts and impactful copy, developing engaging copy and conceptual ideas across various platforms, and collaborating with creatives to bring ideas to life while staying ahead of digital storytelling trends.