- Manage the Jira support help desk and ensure SLAs are met.
- Develop and maintain Python scripts for customer data import and export.
- Triage customer issues by checking logs, running database queries, and performing root cause analysis.
Converge
1 open remote positions
Converge fuses cyber insurance, security, and technology to provide businesses with clear, confident cyber protection. Our team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.