Fire Creek Services Company, an All Native Group company, provides IT solutions and support for critical U.S. Government missions. As part of a tribally owned network of small businesses, it combines small-business agility with the resources and expertise of a larger established organization.
Configure and administer IBM Maximo for facility maintenance operations, including work management, mobile execution, inventory, workflow, escalations, security groups, and reports.
Train field, service desk, and Government users through train-the-trainer sessions and produce configuration documentation for handover.
Support ITIL-aligned incident and problem management, including ticket triage, root-cause analysis, and permanent fixes.