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• Leads development of advanced application features and integrations for inventory tracking, workforce management, and deployment routing systems.
• Manages vendor relationships and cross-functional teams to ensure project milestones and system quality.
• Serves as escalation point for complex technical issues and ensures seamless system performance.

Brillio is a rapidly growing digital technology service provider partnering with Fortune 1000 companies to drive competitive advantage through innovative digital adoption. Known for its world-class professionals called 'Brillians,' the company fosters a culture of continuous learning and has consistently earned Great Place to Work® certification.

• Improve service delivery by observing and reporting on performance from an on-site user perspective, both customer and vendor.
• Provide local insight to the Operations team regarding customer needs and vendor nuances in the assigned market.
• Represent SMS in matters related to Fire/Life Safety, Environmental Health and Safety, and Disaster Recovery to mitigate costs.

Lessen is a tech-enabled property service provider that transforms commercial and residential real estate service delivery. The company leverages a network of over 30,000 vendors, serving over 1 million properties, and is a venture-backed, privately held firm with offices in Scottsdale and Chicago.

• Lead day-to-day ServiceNow platform operations and coordinate incident, problem, change, and release activities.
• Monitor platform health, administer configurations, and support MID Servers and enterprise integrations.
• Execute security controls, maintain operational documentation, and coordinate vendor support cases for platform defects.

NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government. The company has been recognized as a Top Workplace by The Washington Post for multiple years and emphasizes a dynamic, collaborative culture.

• Acts as administrator for the Genesys system in an omnichannel call center environment, troubleshooting system incident tickets and managing Genesys Care tickets.
• Responsible for administration tasks including configuration, management, and enhancement of the system, as well as change management adherence and documentation.
• Contributes to defining direction for new products, processes, standards, or operational plans based on business strategy, working on proof of concept and solution selection.

Henry Ford Health is an academic health system committed to advancing health and improving lives, providing a comprehensive continuum of care including primary, specialty, virtual care, pharmacy, home health, and more. With 12 hospitals and hundreds of ambulatory locations, it is one of the nation's leading health systems, fostering a culture of purpose, collaboration, and belonging.

• Lead strategy, operations, and optimization of warehouse facilities and physical infrastructure.
• Oversee maintenance, vendor performance, safety/compliance, and space readiness across U.S. locations.
• Manage expansions, renovations, and new warehouse launches to support company growth.

Pattern accelerates brands on global ecommerce marketplaces using proprietary technology and AI. Recognized as one of the fastest-growing tech companies and a Most Loved Workplace, Pattern places employee experience at the center of its business model.

• Lead analysis and validation of force-level real property portfolios in iNFADS, ensuring accuracy of asset inventories and facility condition data.
• Develop and review installation master plan submissions, layout studies, and base loading data for government approval.
• Provide team leadership, task oversight, and quality assurance across enterprise asset management planning activities.

Concurrent Technologies Corporation (CTC) is a trusted partner providing energy and sustainability consulting services to the federal government, focusing on critical infrastructure resilience and security. The company employs a diverse team of experts in a collaborative environment, offering competitive salaries and a strong work-life balance.

• Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
• Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
• Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.

ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.

• Lead and support the Epic Beaker CP implementation, managing IT staff by recruiting, training, assigning projects, and monitoring performance.
• Ensure staff alignment with mission, compliance with budgets, and regular communication of project status to leadership and stakeholders.
• Drive process improvements by reviewing technology advances and industry best practices, and assist with operating and capital budgets.

Vanderbilt Health is a large academic health system with eight hospitals and over 180 clinics, providing world-class care and advancing medicine through patient care, education, and research. They employ more than 43,000 people and foster a collaborative, supportive culture that values expertise, diversity, and compassion.

• Provide production and application support for Medicaid systems with real-time monitoring and incident management.
• Troubleshoot and manage MFT, batch jobs, web services, and Linux-based systems.
• Use Splunk and SQL for monitoring, create SOPs, and drive automation and continuous improvement.

• Provide L2/L3 Epicor ERP/Kinetic support, troubleshoot issues, and optimize modules for finance, manufacturing, distribution, and supply chain.
• Support implementations, upgrades, and customizations including BAQs, BPMs, dashboards, integrations, and reporting.
• Collaborate with IT/business teams, manage ERP projects, and drive automation and performance improvements remotely.

Artizent is an ERP consulting firm specializing in Epicor managed support, optimization, modernization, integration, and data analytics. Consultants work directly with client business and IT leadership and collaborate with Artizent's Astra teams to automate and improve ERP operations.

• Design, implement, and maintain client Workfront instances, including sharing rules, system configuration, and custom reports, dashboards, forms, and workflows.
• Lead Workfront Fusion integrations and automate workflows while collaborating with clients to translate business requirements into scalable solutions.
• Mentor junior engineers, contribute to knowledge sharing, and stay current with Workfront platform updates and industry trends.

Nortal is a digital transformation company delivering complex solutions for global enterprises and public sector organizations. With 25+ years and 160+ annual hires, it champions autonomy, open communication, and diversity.

• Support day-to-day maintenance of centers to ensure a safe and efficient working environment.
• Source and coordinate vendors for services, facilitate work orders, and ensure compliance with health, safety, and security regulations.
• Assist with tracking and oversight of departmental functions, manage invoices, and handle facility-related documentation.

CARD is among the world’s largest and most experienced organizations treating individuals with autism using applied behavior analysis (ABA). As a founder-owned, mission-driven company with locations throughout the US, we focus on helping patients fulfill their potential and live joyful lives.

• Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
• Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
• Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.

Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.

• Oversee safe, reliable, and commercially effective operations of utility-scale Battery Energy Storage Systems (BESS) across a regional portfolio.
• Lead multidisciplinary teams, manage preventive and corrective maintenance, vendor performance, and 24/7 emergency response.
• Analyze SCADA, EMS, BMS, and operational data to improve reliability, manage battery health, warranties, and ensure regulatory compliance.

Jobgether is an AI-powered job-matching platform that connects candidates with remote and hybrid roles. The hiring partner is an energy infrastructure company focused on utility-scale battery storage, emphasizing safety, reliability, and operational excellence across multidisciplinary teams.

• Identify, control, record, audit, and report the status of configuration items.
• Maintain records for hardware, software, system configurations, documentation, and deliverables.
• Develop and update technical processes, configuration standards, baselines, and procedures.

PingWind delivers outstanding services to the federal government, specializing in cybersecurity, development, IT infrastructure, supply chain management, and other professional services. It is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville, AL.

• Independently troubleshoot and resolve complex hardware, software, and network issues for end-users and infrastructure across multiple locations.
• Support and maintain servers, switches, firewalls, and retail PoS systems with limited supervision.
• Participate in on-call rotations and travel up to 40% to support company sites and projects.

Green Thumb is a cannabis company that cultivates, manufactures, and distributes cannabis products. They are a mid-sized company with a focus on quality and operational excellence, fostering a collaborative and innovative culture.

• Coordinate and validate IT asset management purchases and inventory across ODHS/OHA.
• Provide technical consultation, training, and support for IT hardware, software, and licensing.
• Track and produce metrics related to IT asset management and lead assigned projects.

Oregon Health Authority (OHA) is the state agency focused on public health and health equity in Oregon. As part of Oregon state government, which employs over 40,000 people, OHA values diversity and inclusion in its workplace.

• Own and manage day-to-day operations of facility systems including electrical distribution, HVAC, and BMS to ensure peak performance and uptime.
• Lead preventive and corrective maintenance programs and respond rapidly to anomalies and downtime events.
• Partner with construction teams on facility expansions and ensure compliance with safety codes and regulations.

Crusoe is a vertically integrated AI infrastructure company that owns and operates the full stack from energy to AI compute. They are a high-performing team of experts across energy, manufacturing, data center construction, and cloud services, focused on accelerating the abundance of energy and intelligence.

• Install, support, troubleshoot, and maintain Intuitive Surgical products to ensure service agreements and warranty obligations are fulfilled.
• Serve as a senior technical expert, performing scheduled maintenance, system inspections, and repairs across all da Vinci platforms.
• Mentor junior Field Service Engineers and participate in process improvement initiatives and new product introductions.

Intuitive Surgical designs and manufactures the da Vinci Surgical System, a leading robotic-assisted surgical platform. The company is a large, global organization with a culture focused on innovation, collaboration, and improving patient outcomes through minimally invasive technology.

• Serve as the primary technical point of contact for day-to-day IT support, administering Google Workspace, Slack, and hardware procurement.
• Manage network infrastructure, identity access controls, endpoint protection, and backup processes.
• Document systems, support new locations, and provide end-user guidance on security and tools.

Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.