Manage operational excellence for technology delivery and timely generation of SLA reports.
Drive issue resolution, root cause analysis, and day-to-day production support for a mid-size HealthPlan.
Coordinate with offshore teams, vendors, and manage customer escalation resolution.
HealthEdge offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge. UST HealthProof, a trusted partner for health plans, has a global workforce of over 4,000 people built on simplicity, integrity, and leadership.
Monitor and maintain the health of fulfillment operations platform during off-hours, responding to production alerts and resolving issues.
Investigate incidents across logs, databases, APIs, and code to determine root cause and document findings.
Develop and maintain small Python scripts and automation tools, and support low-risk enhancements and bug fixes.
Hungryroot uses AI to build a consumer-centric food and wellness company, acting as a personal assistant for healthy living. We are a distributed team of top talent across 28+ U.S. states with a remote-first culture emphasizing collaboration, team-building, and flexibility.
Serve as primary technical contact for users and customers, coordinating issue resolution through phone, email, and ticketing systems.
Provide second-level technical support for healthcare IT systems, diagnosing and resolving complex hardware, software, networking, and application issues.
Collaborate with IT, Product, Engineering, and other teams to investigate complex technical problems and implement effective solutions.
The company provides technical support services within a healthcare IT environment, where reliability and responsiveness are critical. They are a partner company that values collaboration, customer focus, and technical excellence.
Analyze workflows to develop system-to-system interface specifications for healthcare applications.
Author interfaces using Epic Bridges and the Rhapsody Interface Engine with HL7 protocol.
Provide primary support for troubleshooting and resolving interface-related system problems.
OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training the next generation of healthcare professionals. As Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics.
Manage incoming support tickets and troubleshoot technical issues using tools like Autotime, Control-M, SQL, and Service Central.
Coordinate with appropriate teams to drive fixes through resolution and perform authorized operational fixes as needed.
Participate in an on-call rotation after training to provide coverage for critical issues outside standard hours.
Our partner company is a business that manages applications and next steps for hiring. They are looking for a Systems Support professional to support business-critical systems and ensure technical issues are addressed quickly.
Provides remote technical, applications, and system support for customers and business units.
Operates with little supervision, making decisions to resolve customer issues and guiding the support team.
Maintains expert knowledge of medical imaging products and collaborates on complex issues with cross-functional teams.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions spanning diagnostic imaging, enterprise imaging, and in-vitro diagnostics. With over 70,000 employees globally, the company is guided by the purpose of 'giving our world more smiles.'
Implement monitoring use cases under senior direction and support data onboarding, alert configuration, and incident workflow alignment.
Participate in troubleshooting and operational support activities, and assist in configuring and tuning dashboards, alerts, and monitoring rules.
Collaborate with team members to validate monitoring coverage across supported systems and escalate unresolved issues through ITSM channels.
Makpar is a comprehensive professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. They have a connected and engaged workforce dedicated to delivering success for clients and the American people.
Perform hands-on configuration, deployment, tuning, and sustainment of enterprise monitoring solutions in a secured environment.
Develop dashboards, alerts, and automation using Splunk SOAR and Ansible, and support integration testing and production rollout.
Collaborate with cross-functional teams to translate monitoring requirements into scalable technical solutions and troubleshoot platform issues.
Makpar is a comprehensive professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. The company has a connected and engaged workforce dedicated to delivering mission success and accelerating access to citizen services.
Create and maintain complex, scalable data models in Snowflake using dbt.
Expose datasets effectively in BI tooling to enable robust self-service analytics.
Mentor junior analytics engineers, fostering knowledge-sharing and professional growth.
Paddle provides digital product companies with a payment infrastructure as a Merchant of Record, eliminating payment fragmentation. They are backed by investors including KKR and FTV Capital, serving over 6,000 software sellers in 245 territories with a transparent, collaborative, and respectful culture.