Receive, review, and service technical support tickets submitted through Service Central and Autotime.
Troubleshoot system and operational issues, identify the appropriate resolution path, and ensure tickets progress efficiently.
Route tickets requiring development or application changes to the appropriate technical teams for resolution.

Requirements:

Proven hands-on experience supporting Autotime is required.
Experience with Control-M and automated job management is required.
Working knowledge of SQL for querying information and troubleshooting is preferred.

Benefits:

Opportunity to work with enterprise systems including Autotime, Control-M, SQL, and Service Central.
Structured initial training to build familiarity with the supported environment and processes.
Collaborative environment with opportunities to work alongside development and technical support teams.

Jobgether Partner Company

Our partner company is a business that manages applications and next steps for hiring. They are looking for a Systems Support professional to support business-critical systems and ensure technical issues are addressed quickly.

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