Gathers, analyzes, and composes technical information for IT documentation.
Conducts research and ensures use of proper technical terminology.
Translates technical information into clear documents for technical and nontechnical personnel.
Horizon Industries Limited is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, it has evolved into a company of highly qualified professionals providing full-cycle IT consulting and management support.
Produce and maintain SOPs, user guides, and knowledge base articles.
Build and format recurring reports that make data governance transparent.
Follow Section 508 and plain-language standards for accessible documentation.
Skyward is an IT solutions company focused on civic technology and government services. Their culture is people-centered, collaborative, and driven by integrity, compassion, and inquisitiveness.
Install, configure, and maintain networked computer systems to ensure integrity and reliability for mission-critical operations.
Oversee patch management processes, ensuring compliance with client policies and cybersecurity standards across all managed devices.
Collaborate with end users, IT personnel, and security teams to provide advanced technical support and coordinate patch deployment activities.
Cayuse provides innovative technology solutions and support services to government and commercial clients. The company values collaboration, adaptability, and integrity, and offers a professional remote work environment with a focus on quality and teamwork.
Focus on preparation, configuration, testing, validation, and deployment of application packages using MECM/SCCM across laboratory, testing, and production environments.
Support application delivery across virtualized and multi-session environments, ensuring secure and reliable deployment per enterprise standards.
Play a critical role in maintaining dependable application delivery for mission-critical systems used by VA employees and healthcare providers nationwide.
LTS provides technology solutions and support for federal government clients, focusing on IT and healthcare missions. The company emphasizes innovation, growth, collaboration, and quality, and offers opportunities to work on mission-critical systems with a team that values professional development.
Lead end-to-end ServiceNow implementations from requirements through deployment.
Serve as a hands-on technical owner configuring platform solutions and integrations.
Collaborate with stakeholders to translate business needs into scalable ServiceNow configurations.
Jobgether is a company that uses AI-powered matching to connect candidates with job opportunities. It operates as a technology consultancy with a culture focused on trust, respect, and professional growth.
Translate complex cybersecurity and technical concepts into clear policies, standards, and procedures.
Create cybersecurity policies, standards, procedures, and guidelines for audit readiness.
Document operational runbooks, engineering processes, and technical architecture.
EVOCS is an IT consulting firm that helps businesses operate effectively through practical expertise and technology solutions. The company has grown into a trusted partner to a growing number of organizations, with a team committed to quality, consistency, and client success.
Provide high-quality IT technical support services including remote troubleshooting, installation, and migration.
Manage customer tickets, prioritize work, and ensure problem resolution and escalation.
Document processes and customer environments while maintaining excellent customer service.
New Era Technology is a global technology solutions provider that securely connects people, places, and information. With over 3,000 professionals, the company fosters a team-oriented culture focused on personal and professional development.
Edit technical brochures, reports, and other documents for accuracy, clarity, and compliance.
Apply expert-level command of the GPO Style Manual and ensure Section 508 accessibility compliance.
Manage the full lifecycle of documents from outline through final publication.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on applying technology and human-centered services.
Provide expert functional support to the Army Contract Writing System (ACWS) as a Tier 2 Service Desk agent, investigating and resolving incidents.
Triage tickets in ServiceNow, maintain expert knowledge of ACWS and federal contracting, and manage tickets to meet service level objectives.
Communicate with end users empathetically, escalate issues to Tier 3, and contribute to knowledge base articles and continuous improvement.
LMI is a digital solutions provider accelerating government impact with innovation and speed, serving defense, space, healthcare, and energy sectors. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results and driving lasting value.
Provide Tier 2/3 support for incidents and service requests through the Government-approved ITSM process.
Diagnose and resolve application, infrastructure, network, access, integration, configuration, and performance issues.
Maintain ServiceNow records, communicate status, and contribute to root-cause analysis and service improvement.
Ardent is a technology and mission services company supporting government clients. It has a mission-focused, inclusive culture and encourages veterans and people with disabilities to apply.
Acts as administrator for the Genesys system in an omnichannel call center environment, troubleshooting system incident tickets and managing Genesys Care tickets.
Responsible for administration tasks including configuration, management, and enhancement of the system, as well as change management adherence and documentation.
Contributes to defining direction for new products, processes, standards, or operational plans based on business strategy, working on proof of concept and solution selection.
Henry Ford Health is an academic health system committed to advancing health and improving lives, providing a comprehensive continuum of care including primary, specialty, virtual care, pharmacy, home health, and more. With 12 hospitals and hundreds of ambulatory locations, it is one of the nation's leading health systems, fostering a culture of purpose, collaboration, and belonging.
Communicate complex operational, acquisition, and requirements-related information clearly in written materials.
Review, edit, and refine documents to ensure accuracy, consistency, and adherence to DHS, CBP, and USBP style guides.
Coordinate with subject matter experts and stakeholders to develop and validate operational requirements and acquisition documentation.
LMI is a digital solutions provider that accelerates government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors and is committed to delivering impactful results that strengthen missions.
Support day-to-day information security operations and maintain strong operational security posture across the platform.
Develop and maintain the System Security Plan and other cybersecurity documentation for security authorization and compliance.
Support FedRAMP High and DoD IL5 compliance activities including continuous monitoring, audits, assessments, and remediation.
The partner company operates a secure, mission-focused technology platform supporting government and commercial teams. It is an equal opportunity workplace committed to considering qualified candidates from all backgrounds.
Develop, edit and maintain SOPs, guides, templates, and process maps for VA HAP's Section 129 recognition program.
Translate complex statutory, policy and operational requirements into clear, actionable operational guidance.
Manage a digital resource repository with version control, style guides, and editorial standards.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation, with 300+ employees nationwide.
Collaborate with architects, engineers, and cybersecurity specialists to document complex solutions across Salesforce and AWS environments.
Produce and maintain requirements, solution designs, operating models, and technical diagrams for mission-critical programs.
Ensure documentation meets accessibility standards and is version-controlled using Confluence and Jira.
This company provides technical documentation and program support for federal government clients, focusing on Salesforce, AWS, DevSecOps, and cybersecurity environments. It operates as a fully remote, collaborative team with a multidisciplinary culture.
Provide subject matter expertise in federal acquisition and contracting for DoD Contract Writing Systems.
Develop technical documentation, training content, and change management plans for Army Acquisition.
Support end users across the Army Contracting Enterprise by resolving functional issues and sharing knowledge.
LMI is a digital solutions provider that accelerates government impact with commercial-grade platforms and mission-ready AI. Headquartered in Tysons, Virginia, the company serves defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Independently create and review complex cybersecurity professional services documents, including Statements of Work and Change Orders.
Coordinate communications between internal stakeholders to ensure accurate and timely delivery of client-facing documents.
Mentor less experienced team members and assist with team process documentation and quality assurance.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. With over 1,300 employees, the company is a rapidly growing, privately-held value added reseller with a culture defined by core values, collaboration, and mentorship.
Assist with IT automation processes and documentation of security practices.
Contribute to Virtual Desktop Infrastructure (VDI) implementation and secure remote access.
Conduct security audits, vulnerability analysis, and support compliance reporting.
FWI is a company that provides cybersecurity and IT services, supporting federal clients. It has been recognized as a Top Workplace by the Washington Post in 2024 and 2025, offering excellent growth opportunities in a collaborative environment.
Lead technical roadmap for FedRAMP Continuous Monitoring, transitioning manual reporting to automated telemetry and validation.
Design compliance-as-code frameworks and automated evidence generation to reduce manual effort during assessments and audits.
Partner with cross-functional teams to define compliance verification requirements and mentor on FedRAMP practices.
Our partner is a technology company specializing in security and compliance for public sector cloud environments. They foster a collaborative, fast-moving culture with significant autonomy and cross-functional exposure.
Serve as primary liaison between DMI and federal client, reporting program performance and delivery status.
Lead project initiation and planning, translating requirements into implementation plans with defined schedules.
Manage contractor resources, oversee daily execution, and ensure deliverable quality.
DMI is a leading provider of digital services and technology solutions, focusing on end-to-end managed IT services for public sector and commercial clients. The company is recognized as a Top Workplace with a culture centered on values like integrity, accountability, and collaboration.