Develop and maintain comprehensive ServiceNow documentation, including SOPs, runbooks, and knowledge base articles.
Collaborate with program teams and subject matter experts to document platform operations and ITSM processes.
Manage documentation standards, version control, and a knowledge repository to support continuous improvement.
The company is a partner organization that provides technical documentation and support for federal ServiceNow environments. It is a remote-friendly, collaborative team focused on government technology programs.
Create clear, concise, and accurate technical documentation, including user manuals, guides, help files, and white papers.
Collaborate with engineers, product developers, and subject matter experts to ensure technical accuracy and relevance.
Maintain and update documentation, applying document-control and quality standards to support evolving products.
Agile Defense provides adaptive innovation and technology solutions to support U.S. national security and critical civilian missions. The company values a culture built on the 6Hs—Happy, Helpful, Honest, Humble, Hungry, and Hustle—and treats employees as family.
Create and validate technical content for cloud documentation and developer community programs.
Improve existing guides and provide constructive editorial feedback to content creators.
Develop automated tests and validation processes to ensure documentation accuracy at scale.
A high-growth cloud infrastructure company supporting a global creator community. They foster a collaborative, fast-paced culture with a globally distributed remote team.
Collaborate with engineers and product teams to create and maintain documentation for Ping Identity's products and services.
Translate complex technical concepts into clear, user-friendly content with real-life examples and use cases.
Advocate for documentation throughout the software development lifecycle, using AsciiDoc and GitHub in a Docs-as-Code environment.
Ping Identity provides an intelligent, cloud identity platform that enables secure and seamless digital experiences for users. The company is headquartered in Denver, Colorado, serves over half of the Fortune 100, and fosters a culture that values individuality and digital freedom.
Independently create and review complex cybersecurity professional services documents, including Statements of Work and Change Orders.
Coordinate communications between internal stakeholders to ensure accurate and timely delivery of client-facing documents.
Mentor less experienced team members and assist with team process documentation and quality assurance.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services to help organizations minimize risk. With over 1,300 employees, the company is a rapidly growing, privately-held value added reseller with a culture defined by core values, collaboration, and mentorship.
Produce and maintain SOPs, user guides, and knowledge base articles.
Build and format recurring reports that make data governance transparent.
Follow Section 508 and plain-language standards for accessible documentation.
Skyward is an IT solutions company focused on civic technology and government services. Their culture is people-centered, collaborative, and driven by integrity, compassion, and inquisitiveness.
Translate complex cybersecurity and technical concepts into clear policies, standards, and procedures.
Create cybersecurity policies, standards, procedures, and guidelines for audit readiness.
Document operational runbooks, engineering processes, and technical architecture.
EVOCS is an IT consulting firm that helps businesses operate effectively through practical expertise and technology solutions. The company has grown into a trusted partner to a growing number of organizations, with a team committed to quality, consistency, and client success.
Create and revise content updates for IAM websites and applications, adhering to FSA Style Guide and Section 508 accessibility standards.
Prepare access reports, help desk metrics, environment support documentation, application support materials, and project-related artifacts.
Develop and maintain system security plans, configuration management records, risk and issue logs, schedules, test documentation, and training materials for ATO packages and FISMA compliance.
PingWind is focused on delivering outstanding services to the federal government. The company is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.
Create and update Item Purchase Descriptions (IPDs) through product and market research, validating cataloging data across federal logistics systems.
Research and apply technical standards (ASME, ASTM, ANSI, SAE) and evaluate products for hazardous materials transport classification.
Participate in technical and program meetings, contributing subject-matter expertise and preparing status reports on cataloging throughput.
FWI supports the U.S. General Services Administration by producing and maintaining accurate product purchase descriptions for hardware, security containers, and hazardous materials. The company has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering a collaborative environment and growth opportunities.
Prepares clinical and regulatory documents for drug and device development with moderate autonomy.
Coordinates review, approval, and quality control of clinical and regulatory projects.
Develops understanding of submission strategies, regulations, and project management to drive objectives.
AbbVie discovers and delivers innovative medicines and solutions for serious health issues across immunology, oncology, neuroscience, and aesthetics. The company is a global biopharmaceutical leader with a strong focus on research and development, employing thousands worldwide.
Plans, writes, and edits content for internal and external audiences including executive correspondence, briefings, and newsletters.
Gathers and composes technical information for user manuals, training materials, and system specifications.
Ensures documentation aligns with VA standards including plain language and Section 508 accessibility.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, it has over 300 employees nationwide and fosters a culture of human-centered services.
Build and maintain Euler's help center, including product documentation, how-to guides, FAQs, and release notes.
Develop and maintain API documentation and technical integration guides for customers and partners.
Partner with Product, Engineering, and Support to ensure documentation stays accurate, clear, and up to date.
Euler is an AI-native PRM (Partner Relationship Management) platform built to replace manual work and make partner revenue scalable and predictable. They grew 600% YoY in 2025, serve industry leaders, and foster a fast-moving, ownership-driven, no-ego culture.
Lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
Drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.
LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.
Develop, edit and maintain SOPs, guides, templates, and process maps for VA HAP's Section 129 recognition program.
Translate complex statutory, policy and operational requirements into clear, actionable operational guidance.
Manage a digital resource repository with version control, style guides, and editorial standards.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, they support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation, with 300+ employees nationwide.
Review and validate technical content submitted through the Vultr Creators Program.
Create original technical content for Vultr Docs, Community Forums, and YouTube.
Maintain and update existing documentation, articles, and guides on Vultr Docs.
Vultr makes high-performance cloud infrastructure easy, affordable, and locally accessible for enterprises and AI innovators. As the world's largest privately-held cloud infrastructure company with a $3.5 billion valuation, it fosters a fast-growing, collaborative culture.
Create all technical documentation from install, configuration, and troubleshooting guides to man pages.
Collaborate with engineering, product, and QA teams to deliver high-quality documentation.
Use text, markdown, images, and diagrams to produce user-oriented content accessible to all experience levels.
We provide the best open source database software, support, and services. Our globally distributed team of over 50 countries offers a collaborative culture with generous benefits.
Develop, write, and edit technical documents, reports, manuals, SOPs, and briefings related to financial analysis and program management.
Assist in preparation, review, and documentation of programmatic documents such as schedules, budgets, cost estimates, and financial reports.
Support creation and refinement of acquisition documentation aligned with DoD policy and ensure quality, clarity, and compliance with standards.
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through strategic solutions in Information Technology, Test & Evaluation, Engineering & Analysis, and Training. The company offers a comprehensive benefits program including healthcare, paid leave, retirement plans, insurance, and education assistance.
Perform technical editing, copyediting, and proofreading of contract deliverables, ensuring consistency and compliance with federal plain language guidelines.
Serve as the primary communications liaison between project teams and external stakeholders, coordinating review and approval processes.
Draft, edit, and format public-facing content such as website materials, fact sheets, and policy communications to ensure accessibility and accuracy.
The company supports a complex federal healthcare program focused on patient safety and compliance. The work environment is collaborative and detail-driven, with a mission-oriented focus on clear communication.
Responsible for providing word processing and document production services for clients, utilizing tracking software and ensuring quality and timeliness.
Must have at least one year of document production experience, preferably in legal or corporate settings, with strong MS Office skills.
Role is on-site for training then remote, working Thurs-Mon 9am-6pm ET, with a focus on accuracy and client satisfaction.
Williams Lea by RRD is a global business support services company with over 200 years of experience, providing administrative support, document production, and marketing services to legal and financial industries. They have thousands of employees worldwide and emphasize a people-powered culture.
Collaborate with engineering and architecture teams to align technical requirements and support solution design and integration.
Ensure delivered capabilities meet performance, reliability, and security expectations.
Monitor technical dependencies, identify risks, and help drive resolution of technical issues impacting delivery.
Makpar is a comprehensive professional and technical solutions provider for the Federal government, specializing in cloud engineering, data management, cybersecurity, and emerging technologies. The company has a connected and engaged workforce dedicated to delivering mission success for government clients.