Author end-user training manuals and step-by-step visual walkthroughs for a SaaS platform.
Collaborate with product and engineering to capture feature details and maintain documentation.
Gather feedback from customer success teams to continuously improve documentation quality.
SavvyMoney is a leading San Francisco East Bay fintech company providing integrated credit score and personal finance solutions to over 1,600 bank and credit union partners. Recognized as a top place to work in the Bay Area and an Inc. 5000 Fastest Growing Company, they offer a remote-friendly culture.
Write and update knowledge base articles for a cybersecurity SaaS platform, incorporating feedback and publishing to an online knowledge base.
Test and document platform features while collaborating with a small team to prioritize tasks and achieve goals.
Shape long-term documentation improvement projects through strategy and execution.
Dataminr provides a real-time AI-powered event detection platform, analyzing billions of public data inputs to deliver early signals of emerging risks. Founded in 2009, it serves two-thirds of the Fortune 50, with a globally distributed team and a culture of innovation and inclusivity.
Write and update product documentation, technical solutions, and guides.
Standardize documents and maintain wiki structure and navigation.
Create and configure task tracker boards and troubleshoot automation rules.
Quadcode is a fintech company specializing in financial brokerage and providing a SaaS trading platform. With a team of over 500 creative and tech-driven professionals globally, the company fosters a friendly, enjoyable, and positive environment.
Create clear, concise, and accurate technical documentation, including user manuals, guides, help files, and white papers.
Collaborate with engineers, product developers, and subject matter experts to ensure technical accuracy and relevance.
Maintain and update documentation, applying document-control and quality standards to support evolving products.
Agile Defense provides adaptive innovation and technology solutions to support U.S. national security and critical civilian missions. The company values a culture built on the 6Hs—Happy, Helpful, Honest, Humble, Hungry, and Hustle—and treats employees as family.
Combine software engineering and technical storytelling to create content that resonates with developers.
Research APIs, integrations, AI agents, and infrastructure, building prototypes and writing code.
Work independently to shape the technical narrative and influence developer awareness and adoption.
This company builds tools that help developers connect applications to the real world through integrations. It is a fast-growing, remote-first YC-backed startup with a small team serving hundreds of paying customers, emphasizing autonomy and technical depth.
Create documentation aligned with AWS Competency and Service Delivery Program requirements using project details provided by the delivery team.
Use AI tools to accelerate drafting while owning accuracy and review-readiness.
Keep documentation format and quality consistent across engagements and competencies.
Mactores is an agent-native AWS modernization firm that focuses on shipping production systems and retiring legacy. The company has 10 core leadership principles that honor decision-making, leadership, collaboration, and curiosity.
Create and maintain user guides, knowledge articles, and training curricula for Medrio's clinical trial software.
Deliver live training sessions, webinars, and workshops to help customers adopt and configure the software.
Translate complex software concepts into clear, customer-facing documentation and respond to customer how-to questions.
Medrio builds technology that makes clinical trials faster, smarter, and more human. They have a diverse, global team that values collaboration, ingenuity, and a customer-first mindset.
Own a defined documentation surface and keep assigned product documentation accurate, current, and technically validated.
Improve developer onboarding and integration experiences by publishing clear tutorials, conceptual guides, technical references, and how-to documentation.
Validate code examples by reproducing end-to-end workflows, correcting outdated content, and ensuring published examples work as intended.
Chainlink is the industry-standard oracle platform bringing capital markets onchain and powering the majority of decentralized finance (DeFi). It has enabled tens of trillions in transaction value and secures the vast majority of DeFi, with a culture of innovation and collaboration.
Rewrite and optimize website copy as part of a major rebranding initiative.
Create landing page and technical product content for a Shopify SaaS platform.
Produce blog articles and paid advertising copy to support U.S. marketing expansion.
The client is a rapidly growing Shopify SaaS company that provides software solutions to help merchants improve customer retention and post-purchase experiences. The company is expanding its U.S. marketing presence and undergoing a rebrand, with a focus on human-written content and brand consistency.
Write in-depth, opinionated content on security, compliance, and audit topics that makes Oneleet the authority.
Turn internal knowledge and founder rants into airtight, quotable writing backed by solid research.
Own the editorial calendar and publishing cadence, producing pieces that CTOs and engineers share.
Oneleet is a fast-growing cybersecurity and compliance platform that helps companies achieve SOC 2 and ISO 27001. After a $33M Series A, the team is rapidly expanding and driven by a mission to make security painless.
Develop, write, edit, and maintain technical training content for contact center workforce learning pathways.
Translate complex technical information into clear, concise, and learner-focused written materials including job aids and quick-reference guides.
Ensure consistency in terminology, style, and structure across all training materials for reuse in multiple learning paths.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Write content for print, web, email, advertising, and other marketing materials.
Research, interview, and write thought leadership articles for external publications like Forbes and Fast Company.
Collaborate with designers and analysts to optimize content performance and ensure brand consistency.
MISUMI Americas provides standard, configurable, and custom manufacturing solutions, empowering engineers and procurement teams to accelerate innovation. It operates in San Francisco and Chicago, serving innovative companies across the Americas with a collaborative, high-performance culture.