Author end-user training manuals and step-by-step visual walkthroughs for a SaaS platform.
Collaborate with product and engineering to capture feature details and maintain documentation.
Gather feedback from customer success teams to continuously improve documentation quality.
SavvyMoney is a leading San Francisco East Bay fintech company providing integrated credit score and personal finance solutions to over 1,600 bank and credit union partners. Recognized as a top place to work in the Bay Area and an Inc. 5000 Fastest Growing Company, they offer a remote-friendly culture.
Build and maintain Euler's help center, including product documentation, how-to guides, FAQs, and release notes.
Develop and maintain API documentation and technical integration guides for customers and partners.
Partner with Product, Engineering, and Support to ensure documentation stays accurate, clear, and up to date.
Euler is an AI-native PRM (Partner Relationship Management) platform built to replace manual work and make partner revenue scalable and predictable. They grew 600% YoY in 2025, serve industry leaders, and foster a fast-moving, ownership-driven, no-ego culture.
Provide world-class technical and non-technical support to customers via email, phone, and live chat.
Coordinate with Engineering and Product Management on product issues and releases.
Develop positive customer relations and assist in updating technical documentation.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. They serve 16,000+ academic institutions in over 185 countries and foster a remote-first culture with a diverse team across 35+ countries.
Create and maintain learning content, job aids, and eLearning materials for healthcare technology adoption.
Support training coordination, classroom facilitation, and go-live activities for end users.
Collaborate with senior instructional designers and cross-functional teams to deliver quality training programs.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company is a partner for this role, and the environment is remote-first, with a focus on providing flexibility and collaboration across distributed teams.
Design and deliver engaging training programs across live sessions, eLearning, and written resources.
Collaborate with cross-functional teams to create tailored enablement strategies for customers and internal stakeholders.
Analyze training data and metrics to continuously improve learning experiences and product adoption.
The partner company creates innovative software solutions. It is a remote-first organization with a supportive culture and emphasis on employee development.
Develop, write, edit, and maintain technical training content for contact center workforce learning pathways.
Translate complex technical information into clear, concise, and learner-focused written materials including job aids and quick-reference guides.
Ensure consistency in terminology, style, and structure across all training materials for reuse in multiple learning paths.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Provide technical writing support for safety, epidemiology, registry, and risk management program operations.
Develop, revise, and finalize program reports, including Knowledge, Attitudes, and Behavior (KAB) survey outcome reports.
Collaborate directly with program operations teams to understand requirements and deliver high-quality documentation.
Jobgether uses AI-powered matching to connect candidates with hiring companies for job applications. They operate as a partner company managing applications and next steps for various positions.
Write clear, concise UX copy for product experiences including UI text, error messages, and onboarding.
Collaborate with UX Designers and Product Managers throughout the design process to ensure content decisions align with user needs.
Apply UX writing principles, style guidance, and accessibility considerations to create user-centered content.
Turnitin is a pioneer in education technology, providing assessment solutions to promote academic integrity globally. With a remote-first culture, the company has team members in over 35 countries and values diversity, collaboration, and making a difference in education.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Produce all internal DEO training materials to a professional standard, including onboarding modules, training curricula, and SOPs.
Produce customer-facing training materials, feature walkthroughs, and enablement videos that reflect Onebrief's quality bar.
Maintain the DEO content library, enforce QA review practices, and coordinate with Marketing and Product on content strategy.
Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. Founded in 2019, the company is valued at over $2 billion and employs a distributed team of builders from military, operational, and technology backgrounds.
Implement Mavenoid for customers and empower the sales team to close more deals.
Collaborate with Customer Success and Product teams to create and manage documentation.
Teach and empower customers to use Mavenoid while staying up to date with product features.
Mavenoid is the Intelligent Support Platform for products and devices, delivering best-in-class customer support with intelligent troubleshooting and remote support. Having raised our Series B, we are a remote-first company with a small, impactful team operating globally.
Serves as regulatory document specialist for clinical trial start-up, maintenance, and close-out.
Collects, reviews, and maintains essential documents in the electronic Trial Master File (eTMF).
Communicates with study teams and sites to ensure regulatory files remain complete and inspection-ready.
St. Jude Children’s Research Hospital is a leading research and treatment center focused on pediatric catastrophic diseases. It is a large institution with a collaborative culture and a strong emphasis on finding cures and saving children.
Gather customer feedback through interviews and organize it into actionable themes for the product team.
Create sales collateral such as one-pagers, demo scripts, and feature explainers to support the sales team.
Demo features to customers and internal teams, and maintain demo environments as the product evolves.
Istari Digital builds the connective tissue for defense acquisition, allowing engineering models and simulations to move securely across primes, suppliers, and government program offices. We are a small, senior team, and every hire changes what the company can do next.
Design and deliver live virtual training webinars and self-paced eLearning courses to drive product adoption and client engagement.
Collaborate with Customer Success Managers and cross-functional teams to plan and execute tailored training sessions.
Analyze training engagement data and make data-informed recommendations to improve content effectiveness.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. With over 35 years of experience, they serve 20,000 client companies globally, including 30% of the Fortune 500, and foster a diverse, inclusive culture with a globally dispersed team.
Design, implement, and continuously improve the learning strategy to enable commercial and broader organization performance.
Develop onboarding programs, sales methodology, product education, and field readiness initiatives.
Collaborate cross-functionally with Sales, Marketing, Clinical, and Operations to ensure team members have the skills and tools to succeed.
TurnCare leverages advanced data-driven technology to improve patient mobility and healthcare outcomes. They operate in a fast-paced, high-growth environment with a focus on innovation and clinical excellence.
Deliver engaging in-person training at customer facilities across the US, with up to 50% travel.
Lead virtual training sessions for remote customers, adapting delivery to keep it interactive and effective.
Collaborate with internal teams to customize materials and gather feedback to continuously improve training.
Higharc is a VC-backed startup transforming how new homes are designed and built, with over $175M raised and support from leading venture capital firms and 18+ strategic investors. The company has been remote-first since 2018, fostering a flexible and health-focused culture with comprehensive benefits and meaningful equity for its fast-growing team.
Own the creation, revision, and maintenance of documentation and training materials across support channels.
Build and maintain courses in our LMS, manage enrollments, and package training materials for BPO partners.
Write and maintain Zendesk macros and Help Center articles with the accuracy and structure required for AI-assisted resolution.
Branch is on a mission to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. As a remote-first company with employees across the US, Branch fosters a collaborative culture built on transparency, accountability, and trust.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Write and update knowledge base articles for a cybersecurity SaaS platform, incorporating feedback and publishing to an online knowledge base.
Test and document platform features while collaborating with a small team to prioritize tasks and achieve goals.
Shape long-term documentation improvement projects through strategy and execution.
Dataminr provides a real-time AI-powered event detection platform, analyzing billions of public data inputs to deliver early signals of emerging risks. Founded in 2009, it serves two-thirds of the Fortune 50, with a globally distributed team and a culture of innovation and inclusivity.