Cordial Experience, Inc.

Campaign Specialist

• Code dynamic, personalized emails in HTML/CSS.
• Build reusable templates, blocks, and components; create targeted segments and data queries.
• Maintain strong QA standards, troubleshoot issues, and ensure campaigns meet accessibility, compliance, and performance best practices.

Recovery Analyst - Underpayments

• Perform detailed analysis of remittances, explanations of benefits (EOBs),payer correspondence, and account detail to identify underpayments or incorrect claim adjudications.
• Prepare and submit detailed appeals with appropriate documentation and contract references to secure accurate reimbursement.
• Identify and document systemic payer issues and trends affecting reimbursement.

Territory Sales Manager

• Attain financial sales goals through maintaining and growing relationships with wholesalers, dealers, and construction professionals.
• Present and implement merchandising, marketing and promotional programs for accounts that provide quality solutions to customer needs within assigned area.
• Develop and maintain positive relationships with customers at all levels, including counter personnel, showroom personnel, purchasing and marketing personnel, as well as top decision makers, by demonstrating a customer focus based on integrity and trust.

Product Manager

• Define and launch the next generation of GenAI features and client-facing agents, translating complex technical capabilities into actionable products.
• Own the ML Platform used to detect sophisticated financial crime vectors (synthetic identity, account takeover, bot attacks).
• Collaborate across Data Science, Engineering, and Sales, aiding the RFP process and Model Governance.

Senior Software Engineer - Voice Access

Shape the future of voice-enabled software solutions in a cloud environment. Design, develop, and deploy advanced Voice Access functionality, ensuring low-latency, high-availability, and scalable performance for diverse users. Collaborate closely with cross-functional teams, contributing to the technical roadmap, and embracing agile practices to deliver features efficiently.

Project Manager

• Lead projects from start to finish, meeting deadlines, budgets, and quality standards.
• Coordinate internal teams, third-party vendors, and clients to manage complex projects.
• Implement risk mitigation strategies and keep detailed project records.

Senior/Staff Software Engineer (CDC)

This role offers the opportunity to engineer software solutions that improve critical government services and public outcomes. You will design, implement, and maintain large-scale, high-quality software systems while collaborating closely with cross-functional teams including product managers, designers, and other engineers. The position emphasizes technical excellence, clean code, and adherence to best practices, while enabling innovation and problem-solving in a mission-driven environment.