Ibex is a global provider of customer experience solutions, supporting clients with customer service and back-office operations. It offers a supportive, team-focused culture with paid training, career growth opportunities, and remote work options.
Benefits Overview
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401(k)
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Cell phone
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Dental
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Employee discounts
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Medical
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PTO
(1)
Paid training
(1)
Referral bonuses
(1)
Remote work
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Vision
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Answer inbound customer service calls and assist customers, pharmacies, and healthcare providers with prescription benefits, billing, and coverage questions.
Research and resolve issues using multiple complex computer systems while documenting interactions.
Deliver a positive customer experience, striving for first-call resolution and meeting quality and productivity goals.