IntelligenceBank
1 open remote positions
IntelligenceBank is the leading digital asset management and marketing operations software solution for brands in regulated markets.
Customer Support Coordinator - SaaS
Be the first point of contact for HelpDesk support tickets from Customers, investigating and responding to customer support tickets and other tasks as assigned via email, phone and online meetings in accordance with SLA’s and any established deadlines; configuration of IntelligenceBank software products is required which may include but not be limited to custom webpage development (HTML, CSS, JS), IB database/briefs/forms, workflows, alerts, groups, permissions), Zapier integrations & automations.