Director of Service Delivery
The ideal candidate will be an experienced global IT leader responsible for overseeing the delivery of IT services across production support, end-user computing, and change request management. This role will be accountable for ensuring service stability, optimizing the end-user experience, and scaling consistent delivery standards across geographies while adapting to local needs. Leverage Artificial Intelligence (AI) and automation to transform service delivery—enabling proactive monitoring, predictive incident management, and streamlined process optimization.