Lcmd is a pioneer in the construction industry with an innovative Software-as-a-Service (SaaS) solution, driving the digital transformation in construction. As a subsidiary of Drees & Sommer SE, one of Europe's leading construction consulting firms with over 5,100 experts at 59 locations worldwide, we have successfully implemented more than 3,000 projects using Lean Construction Management.
PTO Distribution
1 of 1 jobs
6w
Min
6w
25th
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Median
6w
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Benefits Overview
1 of 1 jobs
30 Vacation Days
(1)
Corporate Benefits
(1)
Employee Referral Program
(1)
Flexible Hours
(1)
HelloBonnie Card
(1)
Laptop
(1)
Training
(1)
Provide customer support and services, including processing, prioritizing, and documenting incoming customer inquiries via the ticketing system.
Analyze and resolve user issues, offer competent advice on using lcmd in customer projects, and collaborate with internal departments for complex support cases.
Create, maintain, and optimize help center content, support customer onboarding, and prepare training materials along with managing training projects.