Leaply

1 open remote positions

Leaply is a company that partners with a Health Wellness app to provide customer support services. They are building a support team from scratch, offering a remote work environment with a focus on empathy and problem-solving.

PTO Distribution 1 of 1 jobs

4w

Min

4w

25th

4w

Median

4w

75th

4w

Max

Benefits Overview 1 of 1 jobs

PTO (1) Paid Sick Days (1)

Customer Support Agent

11 hours ago

Global 4w PTO

Respond to user emails in English, handling cancellations, refunds, billing questions, and product issues.
Take on complex cases requiring human judgment and empathy, while AI handles routine inquiries.
Identify and report product or process improvements to the relevant team.

View details Similar jobs