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Rosabella
Rosabella
2 open remote positions
Rosabella provides customer support services, handling order issues, product questions, and billing. The company is building its live call support team, currently with 3 representatives, aiming to grow to 12, and values output-focused work and accountability.
Open Positions
Handle inbound and outbound customer calls to resolve order, product, billing, and shipping issues in real time. Escalate complex issues to leadership and maintain accurate case notes in Richpanel. Meet CSAT, first response time, and resolution time targets for the live call channel.
Customer Service
Phone Communication
Time Management
Produce launch-ready video ads across short-form, educational, AI-presenter, and cinematic formats using AI tools. Interpret scripts and references to create polished videos, applying strong judgment on pacing, scene selection, and sound. Collaborate with the Creative Strategist, act on revision feedback, and maintain quality control before final delivery.
Adobe Premiere Pro
CapCut