Studs

1 open remote positions

Studs is a category-defining ear piercing and earring brand that offers an end-to-end Earscaping® experience with a focus on safety and expertise. We are a New York City-based company with a cool, fun, and welcoming culture.

Salary Distribution 1 of 1 jobs

Benefits Overview 1 of 1 jobs

401(k) (1) Employee Discount (1) FSA (1) Sick Leave (1)

Open Positions

  • Provide real-time support to retail field teams and resolve customer escalations across email, text, and social channels.
  • Act as liaison between Studio teams and customers for day-to-day operations including appointment scheduling and service recovery.
  • Assist with customer experience reporting, identify trends, and surface actionable insights to improve the customer journey.