Vacation Rental Management Company

1 open remote positions

Our client is a fast-growing short-term rental and property management company overseeing nearly 200 vacation rental properties across multiple US markets. Their culture is collaborative, entrepreneurial, and results-oriented, valuing accountability and continuous improvement.

Benefits Overview 1 of 1 jobs

13th Month Pay (1) Free Learning (1) Healthcare (1) Paid Holidays (1) Paid Leave (1) Remote Work (1)

Open Positions

Guest Services Specialist

Philippines

  • Manage guest communications across Airbnb, VRBO, Booking.com, phone, and text channels, meeting agreed response-time SLAs.
  • Resolve guest inquiries and common issues in real time using sound judgment, urgency, and property-specific information.
  • Escalate complex guest, maintenance, or property-readiness issues to appropriate stakeholders while maintaining ownership of frontline resolution.

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