Drive the Operations strategy and commercial performance, including P&L analysis and unit economics.
Translate strategy into clear recommendations for senior leaders and partner across teams.
Own the Operations Roadmap and drive high-impact cross-functional initiatives.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, and investments. They have a customer-focused culture and have grown to serve millions of customers in the UK.
Lead the design of high-quality web experiences to help customers discover Monzo's value.
Use quantitative and qualitative data to identify opportunities and make informed design decisions.
Collaborate with cross-functional teams to define product visions and drive experimentation.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions. The design team consists of over 115 designers, researchers, and brand experts, fostering a culture of empathy, data, and craft to create magical customer experiences.
Lead the multi-year People Operations strategy, including technology, analytics, mobility, and payroll.
Drive AI adoption across the People Team, managing governance and executive stakeholders.
Mature people analytics capabilities to provide predictive insights for evidence-based decisions.
Monzo is on a mission to make money work for everyone, offering personal and business bank accounts, savings, investments, and pensions with a focus on financial education and award-winning customer service. With over 10 years in the UK and a growing team, Monzo fosters an inclusive, high-performing culture centered on customers and innovation.