Job Description
You are a reliable contact person both for existing customers and for those interested in our services in France and Italy. You answer inquiries from our customers by email and chat. You work closely with other departments to find quick solutions for more complex questions. You are responsible for customer satisfaction and customer retention. You continuously expand your financial knowledge through internal training as well as through self-interest. You use the feedback of our customers and identify potential for improvement of our product as well as internal processes. You will work closely with Product, Capital Markets, and Operations.
About Scalable Capital
Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances.