Inbound Specialist

Convert qualified leads into Sword Health members by guiding them through the enrollment process and providing support. Engage with potential members over the phone, address concerns, and overcome objections using effective closing techniques. Collaborate with internal teams to ensure members receive accurate information and comprehensive support. Utilize internal tools such as Zoom Workplace, Excel, Jira, Slack, and Notion to manage outreach, track engagement, answer questions, and optimize processes. The Growth team is a passionate, driven team dedicated to expanding access to Sword Health programs. This expanding access to Sword Health programs makes a real impact.