Customer Success Manager

About the Role:

• The Customer Success Manager, Advertising acts as a trusted advisor to help customers achieve measurable value from their advertising programs.
• This post-sale role involves guiding onboarding, activation, adoption, and campaign success while driving renewal readiness.

What You'll Do:

• Own post-sale success for a portfolio of 6sense Advertising customers, setting clear goals and success plans.
• Advise on audience strategy, campaign structure, targeting, and optimization to connect business goals to performance.
• Monitor campaign delivery and translate results into actionable insights and customer-ready narratives.

What You'll Bring:

• 5+ years of customer-facing experience in Customer Success, client services, or account management within SaaS, adtech, or martech.
• 3+ years of hands-on experience with digital or programmatic advertising campaigns.
• Strong analytical skills to turn data into insights and build trusted relationships with stakeholders.

Benefits:

• Full-time employees have access to generous health coverage, paid parental leave, and paid time off.
• Additional perks include quarterly self-care days, stock options, and a 401(k) employer matching program.
• The company supports employee well-being with wellness education sessions and a growth mindset culture.