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$79,568–$116,699/yr
US

  • Drive post-sale success for a portfolio of advertising customers, ensuring clear goals, risk management, and renewal readiness.
  • Advise on audience strategy, campaign optimization, and performance measurement to deliver measurable business outcomes.
  • Collaborate cross-functionally with internal teams to drive adoption, identify expansion opportunities, and evolve customer success playbooks.

Customer Success Digital Advertising Campaign Management Data Analysis Account Management

20 jobs similar to Customer Success Manager

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US Unlimited PTO

  • Manage retail media search advertising campaigns across major marketplaces like Amazon and Walmart.
  • Drive measurable customer KPIs and profitable revenue growth through strategic campaign execution.
  • Collaborate cross-functionally with product and engineering teams to enhance platform capabilities.

A partner company specializing in retail media search advertising for enterprise brands. The company fosters a results-driven, analytical environment with a focus on customer success and collaboration.

$75,000–$80,000/yr
US

  • Understand and document client goals, KPIs, and business outcomes in collaboration with sales.
  • Create and maintain success plans to track progress against client goals and provide strategic guidance.
  • Partner with Campaign Operations to ensure client campaigns are run successfully, accurately, and on time.

Madison Logic uses data-driven insights to help B2B marketers align decision-makers and accelerate growth. The global team values accountability, teamwork, respect, integrity, and innovation.

US

  • Own relationships with advertising partners as their primary point of contact.
  • Guide advertisers through onboarding and campaign launches to ensure strong adoption.
  • Analyze campaign performance and provide actionable recommendations to improve outcomes.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of AI capabilities, values safety and human needs, and seeks to safely deploy AI products.

$65,000–$80,000/yr
US

  • Act as the primary client contact, building strong relationships and driving retention.
  • Develop and execute sophisticated marketing strategies to exceed client goals.
  • Analyze data from platforms like Google Ads and GA4 to deliver actionable insights and reports.

RYNO Strategic Solutions is a full-service digital marketing company specializing in home services, providing cost-effective online strategies. With over 200 employees, we foster a culture of integrity, excellence, and accountability, and we are dedicated to growing our clients' businesses.

$68,742–$109,989/yr
US

  • Manage a book of global, complex customers to drive adoption and growth.
  • Perform adoption analysis and lead joint planning to increase product value.
  • Drive customer advocacy by aligning cross-functional teams to resolve issues.

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.

$80,000–$100,000/yr
US Unlimited PTO

  • Serve as the customer champion and dedicated account owner for assigned customers, driving satisfaction and loyalty through proactive engagement.
  • Act as a product leader and trusted advisor, providing recommendations and leading effective customer presentations.
  • Guide customers throughout the product lifecycle, from initial rollout to ongoing management, renewals, and expansion opportunities.

MediSpend provides SaaS solutions for medical affairs and compliance. The company fosters a customer-centric culture and supports a fully remote workforce with a focus on employee well-being.

$80,000–$100,000/yr
US Unlimited PTO

  • Develop and maintain strong client relationships and serve as a trusted advisor for strategic accounts.
  • Oversee end-to-end campaign execution, coordinating cross-functional teams to meet client goals.
  • Identify growth opportunities and lead client meetings to drive long-term account success.

Zeta Global is an AI-powered marketing cloud that helps marketers acquire, grow, and retain customers through the Zeta Marketing Platform. Founded in 2007 and headquartered in New York City with offices worldwide, it is a public company with a culture focused on trust and belonging.

$77,000–$117,000/yr
United States Unlimited PTO

  • Manage a high-volume portfolio of school districts through digital-first, one-to-many engagement strategies.
  • Monitor telemetry and health scores to proactively identify risks, adoption blockers, and expansion opportunities.
  • Collaborate with Customer Success Operations, Product, and Sales to refine digital journeys and improve program performance.

This company provides digital solutions for K-12 education. The culture is data-driven and collaborative, focusing on scalable customer success.

$125,000–$133,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Independently own a diverse book of Mid-Market and Enterprise customers, driving adoption and retention.
  • Lead renewal strategy and execution, including pricing conversations and multi-year negotiations.
  • Serve as a trusted advisor, identifying upsell opportunities and mitigating churn through data-driven engagement.

Fluxx is a collaborative grantmaking platform that helps foundations and agencies streamline the grantmaking process to get funding to those who need it. The company has a community of 450+ grantmakers and a people-first, inclusive culture focused on continuous learning.

$106,000–$120,000/yr
US

  • Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
  • Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
  • Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.

$90,000–$100,000/yr
US Unlimited PTO

  • Manage a pipeline of presales deliverables across client industries, crafting tailored solutions.
  • Create creative concepts that align brand personality with Zeta's differentiated capabilities.
  • Collaborate with sales and internal teams to design proposals and maintain a library of sales collateral.

Zeta Global is an AI-powered marketing cloud that uses advanced AI and consumer signals to help marketers acquire, grow, and retain customers. Founded in 2007, the company is headquartered in New York City with offices worldwide and employs a large, collaborative workforce.

$80,000–$80,000/yr
APAC EMEA Unlimited PTO

  • Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
  • Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
  • Act as a trusted advisor, own escalations, and advocate for customers internally.

Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.

$104,700–$172,800/yr
North America

  • Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
  • Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
  • Partner with CSMs, Product, and Marketing to translate customer signals into action.

ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.

$120,000–$160,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Lead client strategy for a portfolio of high-value accounts, connecting marketing performance to business outcomes.
  • Act as a trusted advisor, monitoring client health, retention, and expansion opportunities.
  • Collaborate with media, SEO, measurement, and creative teams to drive client success and revenue growth.

They are a performance marketing agency focused on client success and digital marketing services. They are a smaller, collaborative remote team with a casual and inclusive culture.

$145,500–$235,400/yr
US

  • Drive customer onboarding, risk identification, and technical guidance using data and 1:many tactics.
  • Own renewal forecasting and execution, while identifying expansion opportunities within accounts.
  • Build trusted advisor relationships and champion executive sponsorships to ensure customer success.

LaunchDarkly is a platform that helps developers innovate on new features faster while providing a safety valve to instantly rewind when things go wrong. The company values team collaboration, humility, and diversity, fostering an inclusive and supportive culture.

United States 4w PTO 12w maternity 4w paternity

  • Manage a portfolio of client accounts, overseeing digital and retail media campaigns across major platforms.
  • Translate client objectives into actionable media strategies that drive performance and measurable outcomes.
  • Stay current with digital marketing trends and educate clients on best practices and platform changes.

Rithum is a commerce network accelerating how brands, suppliers, and retailers deliver seamless e-commerce experiences. It serves over 40,000 companies, representing $50 billion in annual GMV, and fosters an inclusive, remote-first culture with accessible leadership.

$95,200–$112,000/yr
US

  • Manage a portfolio of 500–600 customers through digital-first engagement strategies.
  • Design and deliver digital campaigns aligned with lifecycle stages to drive adoption and retention.
  • Monitor customer health and usage data to identify risks and take proactive actions.

Abnormal Security uses behavioral AI to protect organizations from AI-powered cybercrime. They have 4,500+ enterprise customers and foster an inclusive, collaborative culture.

US Unlimited PTO

  • Serve as the strategic lead and trusted advisor for key client relationships, owning client health, retention, and growth.
  • Analyze paid media and measurement data to uncover performance stories, explain discrepancies, and identify upsell opportunities.
  • Partner with delivery teams to manage margins, mitigate churn, and drive process improvements and client innovation.

Silverback Strategies is a digital marketing agency that helps clients grow through paid media, SEO, measurement, and creative. It is a fully remote, tight-knit team named a best place to work by Ad Age and Inc., with a collaborative, 'work hard, play hard' culture.

$120,285–$176,418/yr
US

  • Partner with Fortune 500 companies to drive programmatic advertising revenue using AI and intent data.
  • Act as an overlay seller alongside SaaS Account Executives to expand media revenue in enterprise accounts.
  • Leverage predictive intelligence and audience activation to help customers achieve measurable pipeline growth.

6sense is a B2B technology company offering an AI-driven go-to-market platform for advertising and intent data. The company fosters a growth-mindset culture with a focus on employee well-being, belonging, and continuous learning.

$110,000–$130,000/yr
US Unlimited PTO

  • Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
  • Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
  • Monitor customer health and risk, execute intervention plans, and support renewals and expansions.

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.