Associate Operations Technician

This role is a part of the Verra Command Center team or VCC, which is responsible for remote technical support and oversight of roadside monitoring and enforcement implementations across the United States and parts of Canada. VCC is a 24-hour 7 day a week operation that works to ensure enforcement sites are up, operating, and working for our government clients. We work to provide fast and reliable troubleshooting and monitoring for all devices that fall into our scope. The Associate Operations Technician is responsible for work in our Regional Operations team in the VCC. This position will work to support our operations across the United States as well as parts of Canada. The Associate Ops Technician is responsible for learning remote troubleshooting, site and roadside monitoring and general uptime for devices managed by the VCC. In this role you will be dedicated to keeping our clients roadside network devices online and operating at peak efficiency. This is an entry level position for Operations work in the VCC.