Health Insurance Member Services Representative

This role involves delivering exceptional customer service by addressing inquiries via calls, and occasionally email and chat, concerning benefits, billing, coverage, plan options, claims, payments, provider searches, and other general questions. It's ideal for individuals who enjoy helping others, answering questions, and solving problems, and who may have experience or interest in the healthcare/medical field. The company provides paid training and advancement opportunities, with 80% of frontline leaders promoted from within. Employee wellness is prioritized through various health programs.