Customer Service Representative - Remote

As customer service representative, you will:

• Field customer inquiries and find innovative ways to respond to varying questions, issues, and concerns.
• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.

Responsibilities include:

• Working with confidential customer information and treat it sensitively.
• Resolving issues on the first call by being proactive.
• Communicating appropriately with customers and de-escalate issues.

Qualifications include:

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Comfortable with desktop computer systems and general knowledge of Windows-based systems.