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Business Analysis
Responsibilities:
- Lead design, development, and deployment of custom ServiceNow applications and integrations.
- Implement and support modules including Incident, Change, Asset, CMDB, Service Catalog, and Knowledge.
- Develop and maintain technical documentation and provide end-user training.
Requirements:
- Bachelor's degree and 7+ years of ServiceNow experience; U.S. citizenship required.
- Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, Script Includes).
- Experience with REST, SOAP, MID Server, and ITIL processes.
Additional Info:
- Remote work with occasional onsite travel as needed.
- Opportunity to support a national laboratory and expand expertise across multiple ServiceNow modules.
Partner Company
This company partners with major national laboratories to deliver IT solutions in a mission-focused environment. It values collaboration and quality, supporting critical services with a small, specialized team.