Membership Services Executive

TrustedHousesitters is looking for a Membership Services Executive to join their Membership Services team. The team is made up of enthusiastic pet lovers and travel enthusiasts, who serve as the face of the brand. As a Membership Services Executive, you'll provide world-class customer care via email, phone, and live chat, answering member enquiries, resolving issues, and collaborating with our cross-functional teams to ensure a seamless customer experience. Responsibilities include being a knowledgeable brand ambassador, staying up-to-date with product updates, responding to member inquiries, investigating and resolving issues, and collaborating with cross-functional teams. The company offers benefits such as remote work, discretionary bonus, equity options, holidays, pension, premium membership, travel allowance, home office equipment, healthcare, dental, volunteering, and yoga.