Senior Client Services Manager

Client Partnership:

• Lead ongoing client and agency relationships at the campaign level, providing strategic guidance, proactive communication.
• Displays understanding and ownership of MLR submission and approvals process.
• Ensure all client-facing requirements and approvals are tracked and progressing toward launch.

Internal Account Management:

• Ensure constant, clear, communication with internal teams to relay client status updates and relevant aspects of campaign launches.
• Track campaign progress on internal project management software, ensuring all necessary tasks are completed.
• Identify opportunities for account growth and collaborate with Director and Sales lead on renewals, upsells and incremental service.

Compensation and Benefits:

• The base salary range for this role is $95,000-$110,000.
• Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.
• Flexible Time Off : Take the time you need with a flexible vacation policy — recharge your batteries your way