Director, GTM Finance Americas

Customer.io

Remote regions

Americas

Salary range

$200,000–$255,000/yr

Benefits

Unlimited PTO 16w maternity 16w paternity

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What you'll do:

  • Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success.
  • Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis.
  • Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested.

What we're looking for:

  • 10+ years in FP&A or strategic finance at complex, scaled orgs; a first-principles modeler who builds from a blank page.
  • Deep GTM business-partnering experience with Sales, Marketing, or Customer Success.
  • Concrete, demonstrated track record driving AI adoption in finance workflows.

Compensation & Benefits:

  • Starting salary $200K–$255K USD, plus 100% coverage of medical, dental, vision, and mental health insurance for you and your family.
  • 16 weeks paid parental leave, unlimited PTO, and stipends for remote work and wellness.
  • Professional development budget and a supportive, transparent culture.

Customer.io

Customer.io helps companies send automated, behavioral-triggered messages via email, push, and SMS. With over 9,000 customers, they value empathy, transparency, and responsibility in a remote-first culture.

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