Bilingual Tier I Technician

DMI

Remote regions

Canada

Benefits

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Responsibilities:

  • Answer inbound phone calls and chats.
  • Assist with mobile phone activation and configuration.
  • Maintain satisfactory quality assurance scores.

Qualifications:

  • High school diploma or equivalent.
  • Prefer 1-2 years of experience in inbound contact centers.
  • Must be fluent in French Canadian.

Working at DMI:

  • DMI values employees for their talents and contributions.
  • They take pride in helping their customers achieve their goals.
  • When they live their values, they all win together.

DMI

DMI is a leading provider of digital services and technology solutions. They support public sector agencies and commercial enterprises around the globe, focusing on end-to-end managed IT services and is recognized as a Top Workplace.

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