System Operations Associate

Key Responsibilities:

• Configure and maintain client accounts, including provisioning, updates, and deactivations.
• Manage bulk data uploads for property, user, survey, and training records.
• Build and administer system configurations for surveys, training, and policies.

Required Qualifications:

• Experience in SaaS implementation, system operations, or customer success.
• Advanced Excel skills for data preparation and bulk uploads.
• Strong organizational skills and ability to handle multiple projects.

Preferred Skills:

• Experience with Salesforce, CRMs, and Google Workspace.
• Familiarity with project management tools like Asana or Jira.
• Excellent communication and problem-solving abilities.