Customer Service Representative

As a Customer Service Representative, you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments. For you to become a successful candidate for this role: At least 3 months of BPO experience - Financial account is a plus Basic knowledge of prepaid, debit and credit cards Basic compliance training/knowledge Demonstrable probing and problem solving skills Excellent verbal and written communication skills and good customer service orientation must be possessed by the candidate. Open to work different shifts (day/night) Willing to work shifting schedules Very strong interpersonal and comprehension skills At UNIFIN, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential, and taking steps to retain and promote our top performers. We believe in our employees and invest in providing the best growth opportunities. Promotions at UNIFIN are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed. When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.