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Responsibilities:
- Own the technical post-sales relationship with assigned government accounts.
- Develop and execute technical account plans that align our solutions with customers' business objectives.
- Lead client onboarding, solution design, implementation, and integration projects.
Requirements:
- 5+ years of experience in technical customer success, solutions architecture, or similar customer-facing technical role within B2B SaaS.
- Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture.
- Outstanding communication skills with ability to explain technical concepts to various audiences.
Truv
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access, streamlining income and employment verification, and direct deposit switching. Backed by $30M from top investors, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach.