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Key Responsibilities:
- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.
- Successfully handle onboarding of multiple clients simultaneously.
- Understand clients' technical requirements and business objectives, and ensure that our AI-powered customer support solutions meet their needs.
Requirements:
- 2-3+ years of experience in a hands on technical role.
- Strong technical background with a good understanding of SaaS platforms, APIs and cloud services.
- Excellent project management skills with the ability to juggle multiple projects simultaneously.
Level AI
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets.