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Responsibilities:

  • Serve as the primary relationship manager for FastSpring's sophisticated clients.
  • Provide actionable guidance, solution recommendations and proactive technical leadership.
  • Collaborate with Customer Success Engineering and Customer Success teams.

Qualifications & Experience:

  • 3–5 years in a customer-facing technical role in a B2B SaaS environment.
  • Ability to translate complex technical concepts to non-technical stakeholders.
  • Experience managing multiple projects simultaneously with a high degree of organization.

FastSpring

FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. They host over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries. They pride themselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.

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