Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.
Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.
Serve as the primary relationship manager and contact for technically sophisticated and engaged clients.
Provide actionable guidance, solution recommendations, integration and domain expertise, and proactive technical leadership.
Translate client technical requirements into short-term Product & Engineering feature requests, bug fixes, and long-term strategic roadmap input.
FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. They host over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries. They pride themselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.
Serve as the primary point of contact for customers seeking technical assistance via various channels.
Diagnose and resolve technical issues related to our marketing analytics technology platform.
Collaborate with customers to understand their technical requirements and provide tailored solutions.
Supermetrics is a company that helps businesses manage their marketing data to make informed decisions. The company has employees across the globe and fosters a culture of growth and development.
Own the technical post-sales relationship with assigned government accounts.
Develop and execute technical account plans that align our solutions with customers' business objectives.
Lead client onboarding, solution design, implementation, and integration projects.
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access, streamlining income and employment verification, and direct deposit switching. Backed by $30M from top investors, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach.
Lead full lifecycle SaaS implementations, ensuring a smooth transition to ongoing client support.
Manage multiple concurrent client projects, ensuring timelines, deliverables, and expectations are consistently met.
Serve as the primary point of contact for client project teams and stakeholders.
PeopleGrove empowers colleges and universities to deliver meaningful engagement and hands-on learning that drives measurable outcomes for students, alumni, programs, and institutions. The platform supports over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.
Master AI agents, automations, integrations, and analytics
Own onboarding, adoption, and expansion lifecycle
Configure AI agents across voice, chat, and messaging
The client is a fast-growing company in the AI-powered business communication space, helping organizations replace manual workflows with intelligent AI agents across voice, chat, and messaging. They partner with enterprise staffing and workforce organizations, embedding AI agents directly into ATS and CRM systems to drive automation, efficiency, and scale.
Lead enterprise-wide adoption of the Credo AI Governance Platform.
Oversee all customer lifecycle activities.
Define and execute success plans aligned to customer goals.
Credo AI is a venture-backed company empowering organizations to responsibly build, adopt, procure, and use AI at scale. They have built a pioneering platform for context-driven AI governance, AI risk assessment and compliance. Founded in 2020.
Be an AI expert and evangelist for Lorikeet’s customer base
Lead AI implementation projects from kickoff to successful deployment
Build and configure workflows in Lorikeet's AI tools to meet each unique customer’s goals
Lorikeet is building the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. They have raised over USD $50M from leading VCs and angel investors and are growing fast with paying customers, real revenue, an exciting roadmap and a strong sales pipeline.
Manage and nurture relationships with clients to ensure their satisfaction and loyalty.
Act as the main point of contact for clients, addressing queries and facilitating communication.
Identify opportunities for upselling and cross-selling additional services or products.
Intelligent Technical Solutions is dedicated to managing client relationships and ensuring satisfaction through tailored strategies and high-quality service delivery. They foster a strong cultural fit, emphasizing core values, and seek individuals with excellent communication skills to join their team.
Review incoming support requests and evaluate risk, impact, and severity.
Develop subject matter expertise in our technology.
Provide technical support to clients via cases and chat.
RainFocus is a software company focused on event management solutions. Their rapidly growing team helps Fortune 500 companies prepare and execute in-person, virtual, and hybrid events, offering groundbreaking business intelligence to elevate attendee experience and streamline event operations.
Serve as the primary post-sales point of contact for a variety of small business customers
Develop a deep understanding of each customer's business objectives and industry challenges.
Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they capture and convert leads 24/7. They have been recognized as the Best AI Implementation by Inc. Magazine.
Help clients achieve their goals with IT Service Management.
Leverage project management skills and SaaS solutions experience.
Deliver high-value consulting services to diverse clients.
TeamDynamix provides IT Service Management and Project Portfolio Management tools to help clients achieve their goals. They are a fast-growing team looking for passionate individuals to make an impact.
Lead requirements gathering, define RACI charts, and draft project charters.
Manage client expectations, coordinate with SMEs to clear blockers, and oversee third-party service delivery.
Translate functional requirements into technical recommendations.
Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They give smart, creative, passionate people opportunities to create awesome.
Lead end-to-end onboarding projects for enterprise customers.
Drive adoption, expansion, and measurable value realization.
Enable agentic workflows for audience ideation, campaign optimization, and performance analysis.
GrowthLoop is rebuilding how enterprise marketing teams operate. They drive compound growth by accelerating the marketing cycle, using Agentic AI powered by customers’ enterprise cloud data, and hundreds of marketers at enterprises like Google, Costco, and Albertsons rely on GrowthLoop.
Troubleshoot and resolve technical issues for Twilio customers via support tickets.
Manage high ticket volumes to ensure timely responses and resolution within SLAs.
Escalate complex incidents to internal teams and collaborate on solutions.
Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. They are dedicated to remote-first work, with a strong culture of connection and global inclusion.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Leading medium to complex software implementation projects from initiation to go‑live.
Developing clear project plans, schedules, and resource allocation strategies.
Managing relationships with client stakeholders and providing regular status updates.
Ideagen provides software that ensures safety and quality in various sectors, including aerospace, food, and healthcare. They are a global company with offices in America, Australia, Malaysia, and India, and they value work-life balance and welcome flexible arrangements.
Own and resolve escalated technical support issues, including integrations and complex product behavior
Troubleshoot across systems, APIs, and third-party tools to identify root causes
Act as a liaison between Support, Product, and Engineering on technical issues
EasyLlama is transforming the HR compliance industry by reinventing outdated training solutions and adapting them for the mobile-first generation, aiming to reduce employee risk and foster inclusive environments. They have earned the trust of over 5,000 clients and have been praised for world-class customer reviews and industry-leading NPS and Customer Satisfaction scores.